Your attitude concerning yourself and others are major factors in your success and your ability to lead. They will either stimulate or stifle creativity, progress and the ability to relate to other people. Your attitude is your advance person. It walks into a room before you do. It is generally several feet in front of you. It shouts who you are and what you value louder than any words you speak.

You have feelings about how you think things should be, how you think people should act, and how you think situations should be handled. You’ve thought this way for some time. It’s now the way you think. These thought patterns set off a chain reaction that determines the outcome of all that you do. An attitude prompts a tendency to characteristically react to people, situations, or things in a certain way. It works something like this: what you think about a situation will cause you to adopt a certain attitude toward it; that attitude will then prompt you to behave or act in a certain way; how you behave will then determine what kind of results you get. Thus, attitudes and results are directly related; they exemplify the natural laws of cause and effect.

Attitudes are formed in almost the same way as other habits. The big difference, however, lies in two steps of the formation process. While habits are formed by testing some type of external response, such as tying a tie, or adding cream and sugar to your coffee, many of our attitudes are developed through the formation of internal emotions, opinions, and beliefs long before we are able to understand their effect. We judge a habit as being good or ba
d by seeing the external results that it yields. However, we tend to evaluate our attitudes according to the internal satisfaction that our emotions, beliefs, and opinions give us, rather than the behavior that follows.

The impact that this has on our daily relationships is enormous. If you believe that the people who look to you for leadership are basically lazy, not highly motivated, and without much potential, chances are that they will prove you right. However, if you believe in the inherent worth of all human beings, their right to dignity, respect, and fair treatment, you probably generate a great deal of trust and a high level of motivation. If you are leading and managing people who have developed negative attitudes and low self images, you will have to help them develop their attitudes and beliefs if you hope to help them improve performance. While you cannot make anyone change their attitude—you can help them to change.

All new experiences carry with them some degree of anxiety, doubt, or fear. Changing attitudes is no different. You may find yourself and others resisting change at first, and that is quite natural. Understanding of that resistance will help you overcome it. Consequently, it is helpful to understand there is a proven process for change.

Conceptually, to change your attitudes you must be willing to sit down and take an inside look at yourself. We are products of everything we have inherited and were exposed to. We are a product of family, friends, disasters, triumphs, role models, leaders, experiences, and much more. We have all the means within us to free ourselves from the constraints of negative conditioning. Attitude change is a result of internal understanding, acceptance, and action!